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CAPTAIN SIM - WEATHER RADAR

EUR 11.89
without VAT EUR 9.99

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Stanislaw Drzewiecki *Verified Product User*, 11/09/2009

3 of 3 customers found this review helpful

The product itself is nice and well done. The problem is that not all of us use 2D panels. There is a manual way via panel.cfg and xml editing to add this gauge to VC however some minor bugs with background appeared when trying to do so. I have contacted CaptainSim Support to ask them about this problem (I am sure for them changing the background or writing me how to do that would take 2-3 minutes) however after two days the only reply I got was:
"Dear Stanislaw Drzewiecki,
Thank you for contacting Captain Sim Customer Support.
Your Ticket has been reviewed but cancelled."
Well, thanks, but this is not how a professional company should work. Giving no support to customers is not fair, espacially when so little effort is needed to solve the problem. I felt like if I would ask how to activate the CS WXradar with a key generator.
I am giving 2 stars, because I can't use the product the way I want to use it knowing it is possible. If you fly on 2D panel (who does it in FSX?) you should like the radar though.

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