1. NO DOWNLOAD LINK
  2. FSUIPC: WHERE IS THE DOWNLOAD LINK?
  3. WHERE DO I FIND MY DOWNLOAD?
  4. DOUBLE ORDERS
  5. WHERE DO I FIND MY REGISTRATION KEY?
  6. LOST REGISTRATION KEY
  7. CREDIT CARD NOT ACCEPTED
  8. ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
  9. I KEEP BEING RETURNED TO THE SAME PAGE
  10. FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
  11. I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
  12. SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES?
  13. WILL YOU SEND A CD?
  14. VAT ON DIGITAL SERVICES IN THE EU

NO DOWNLOAD LINK
Exact download/delivery details for each product is shown on the respective product page in the shop.
Many of our products are freely downloadable, you are just purchasing a key to register them.  The download link is shown on the respective product page, please download the file from there!

FSUIPC: WHERE IS THE DOWNLOAD LINK??
FSUIPC: www.schiratti.com/dowson

WHERE DO I FIND MY DOWNLOAD?
Whenever you purchase a downloadable product you will find the link in your User Account, under Order History: click on the respective -Order Date-. You will see the link on the bottom of the page listing all order information.

DOUBLE ORDERS
Unpaid double orders are NOT a problem! Any order you make that has not been paid for will not be delivered and does not mean a commitment from your side. You get what you paid for and we get your payment for what you get.....
We DO not recharge your orders, we actually do not even actively charge any orders, it is YOU the customer that actively pays for an order either by credit card, paypal or bank transfer!

LOST REGISTRATION KEY
Normally you can retrieve your registration key from the respective order details page in your customer account online. Should you have received your key directly from the developer/author/publisher of the product then you need to request the key directly there. Support addresses are shown in the products manual and/or on the respective page in the shop.

ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
No, you have no legal grounds for a refund due to the nature of the goods, they are not returnable. To avoid abuse we do not offer any refund for intagible goods.

CREDIT CARD NOT ACCEPTED
We have implemented strict security measures for credit card payments. If your card does not meet one of them, it will simply not be accepted. This is a tribute tothe  fraudulent use of credit cards by criminal elements in our community..

The most common problem happens when the place of issuance of your card is not the same as your actual world location. If this is the case please use our alternative methods of payment: PayPal (quickest), bank transfer or cash.

WILL YOU SEND A CD?
No... most of our products are for direct download or you can even download the product before purchasing so you will only be receiving a registration key.
Any physical (boxes, hardware, etc)  products will be shipped to you by the respective publisher or manufacturer.
Each products delivery method is explained in the respective product information page.

WHERE DO I FIND MY REGISTRATION KEY?
Whenever you purchase a product please first check the information listed in the respective prodcuts listing page in the shop to know if your product requires a key and if so how it is delivered::

  • Registration Key upon purchase: You will find your registration key listed in the -Order History- link of your User Account. Click on the respective order date for a detailed listing of the order.
    Note: keys are only shown if payment for order has been received.
  • Key will be supplied within 24 hours of purchasethis means that the author/developer will email you your key. If after 24 hours you have not received please contact the respective developer/publisher/author directly for the key to be resent.

I KEEP BEING RETURNED TO THE SAME PAGE
Every time the system returns you to an entry page, it means that a required entry is missing. Please recheck all fields and fill in the missing information.
HOT TIP
: on the customer details entry page the -STATE- field is one customers most commonly forget.

FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
If this is your first purchase then this will be a two step process: all customers need a customer account.
Before the actual purchase process is initiated the system will ask you for your customer details (name, address, etc) so it can create a customer account. This is a one time event only and on all future purchases the system will know who you are already.

I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
We carry products with different delivery forms. Most are automatic file download or registration key deliveries. However some products require that we manually issue a registration key that is then sent to you via email.  Should one of this products be among the various items you ordered then the entire order is halted until we process that one key manually. Officially this can take up to 24 hours... but normally it happens much quicker..

SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES
simMarket.com can not and will not give any product related support for products purchased.
Product related support will always be given directly by the Developer, Author and or Publisher or Manufacturer.
Please check the respective product information page on simMarket.com where in the Information Box on top of each products description  you will find a line titled SUPPORT. This line will always show information about where to turn for product related support!

VAT ON DIGITAL SERVICES IN THE EU
From 1 January 2015 there are new place of supply rules for value added tax (VAT) on the supply of digital services by businesses to consumers in the EU. VAT on digital services will be paid in the consumer’s country, not the supplier’s country. It will be charged at the rate that applies in the consumer’s country.
For this reason prices are displayed on the sales platform on the basis of your location, which is determined by your IP address. In the case that the sales platform cannot determine your location, you can enter it in the menu 'Country of Residence', located in the right column of our website.
Please note that the final amount of VAT charged is based on the address data of your user account and it may differ from the amount shown before you logged into your account.

All prices include VAT where applicable.
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Customer Reviews
FSXCENERY - KTLH TALLAHASSEE FSX P3D
Stephen Holden
KTLH is the airport where I first took flying lessons in an old Cessna 150, and even though I have not been back there since 1993, it remains near and dear to my heart. I can't attest to the accuracy of various structures, because so much has changed over the years. But it's otherwise very recognizable and works acceptably, performance-wis-
e, on my gaming computer. I use Lockheed P3D version 3.4 with a multitude of aircraft and sceneries, including Orbx and ActiveSky 2016. Critic-
isms are: only one season is represented (older airports from this developer have not been updated to provide this; it is good to see newer airport products having multiple seasons), and while I never use avatar mode to walk around outside the simulated aircraft, I did notice that the developer re-uses highway signs from other areas of the country (I've seen this on some of their other airports too, but to me it is a minor gripe). I would suggest making the labels more blurry or otherwise more generic-looking-
. For the price (and the cause that is getting funded by the proceeds) it remains a favorite of mine.
AEROSOFT - DHC-6 TWIN OTTER EXTENDED (DOWNLOAD) FSX P3D
pan tau
best in price/quality/e-
xperience ratio. beautiful textures and model with no FPS drops in compare to the rest of my addon aircrafts, just best (small) aircraft for p3d
RFSCENERYBUILDING - KOKC WILL ROGERS OKLAHOMA CITY FSX P3D
Tom Richey
Beautiful airport with lots of attention to detail. The price is right, much easier on FPS than the competitor as well. Like many, the biggest issue I have is with the static jetways. Airport designers today should be expected to have SODE, AES, or just good 'ole default moving. For that reason only, I'll give 4 stars in lieu of 5 because it is a well done effort. Nice to see the RFSB break out of Europe and hope to see more locations across the pond. Just, please, consider moving jetways in the future.
MILVIZ - DHC-3 OTTER FSX P3D
pan tau
nice textures, good flight model, good fps. if you want to fly DHC-3 get this plane from MilViz
MP DESIGN STUDIO - AEROSPATIALE GAZELLE SA342 FSX P3D
John Young
I bought this product with low expectations, but boy, was I wrong. I have all the highend, payware helicopters and not one of them does something that you guys did that makes your helicopter feel so real and immersive. You made your helicopter vibrate just like real helicopters do. The others, some that I spend around $50 for are completely still when sitting on the ground...like a photograph. Your helicopter is amazingly lifelike and that makes all the difference in the world. I have hundreds of dollars invested in FSX helicopters and my new “go to” helicopter is going to be one that’s less than $20. I wish I had found yours first. My compliments on an amazing piece of work. My only issue with this helicopter, and it can’t be helped being a French product, is that everything is in French. I highly recommend this product for anyone interested in helicopters.
MK-STUDIOS - TENERIFE VOL.1 FSX P3D
alec roberts
I had no hestitation buying this scenery, l was really impressed with MK Studios Fuerteventura. GTCS is even better. The airport itself is worth the cost, very detailed but not overdone, this makes the framerates probably the best l've ever seen with this quality of airport. And as another reviewer said, maybe the best night lighting in the sim, l can take the FSLabs A320 there at night and get a smooth experience with all the great dynamic lights. And the whole island is covered. The approaches are amazing with the volcanic landscape and hotels, such a pleasure. You can compare to google maps and see little difference. Well done MK Studios
AEROSOFT - ANCHORAGE PROFESSIONAL P3D4
Darren Howie
5 star upgrade. Much better ground traffic, photo scenery is excellent and on a decent machine great performance. W-
ell done Aerosoft hopefully Fairbanks is on the agenda to. Excellent!
AEROSOFT - ANCHORAGE PROFESSIONAL P3D4
Ian Scott
The FS9 version of this scenery is actually better than the FSX version, but you get both with the same purchase. The main difference is with FS9 you have some amazing animations and very smooth FPS whereas with FSX some of the animations weren't possible and performance isn't quite as good. But as long as you scale back your AI and move a few sliders to the left, it's still excellent. I think it definitely deserves a much more positive review than the previous one, but it's a matter of opinion I guess. If you are a user of Orbx Alaska, I don't think you will adding this to the other great Alaskan sceneries that are available
TROPICALSIM - SÃO PAULO GUARULHOS SBGR 2017 FSX P3D
Fabio Macedo
Very nice ! Too bad we have to manually edit some files in order to make SODE Jetways to work, although, it's very well explained step by step how to do it ! Other than that, it's very nice ! Not heavy at all (P3DV4.1). Perfect !
AEROSOFT - ANCHORAGE PROFESSIONAL P3D4
milton mugadza
For that price and the size of the file, I wasnt expecting better texturing but was rather disapointed. Perfomance aint all that improved as claimed. Real disapointed.
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