1. NO DOWNLOAD LINK
  2. FSUIPC: WHERE IS THE DOWNLOAD LINK?
  3. WHERE DO I FIND MY DOWNLOAD?
  4. DOUBLE ORDERS
  5. WHERE DO I FIND MY REGISTRATION KEY?
  6. LOST REGISTRATION KEY
  7. CREDIT CARD NOT ACCEPTED
  8. ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
  9. I KEEP BEING RETURNED TO THE SAME PAGE
  10. FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
  11. I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
  12. SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES?
  13. WILL YOU SEND A CD?
  14. VAT ON DIGITAL SERVICES IN THE EU

NO DOWNLOAD LINK
Exact download/delivery details for each product is shown on the respective product page in the shop.
Many of our products are freely downloadable, you are just purchasing a key to register them.  The download link is shown on the respective product page, please download the file from there!

FSUIPC: WHERE IS THE DOWNLOAD LINK??
FSUIPC: www.schiratti.com/dowson

WHERE DO I FIND MY DOWNLOAD?
Whenever you purchase a downloadable product you will find the link in your User Account, under Order History: click on the respective -Order Date-. You will see the link on the bottom of the page listing all order information.

DOUBLE ORDERS
Unpaid double orders are NOT a problem! Any order you make that has not been paid for will not be delivered and does not mean a commitment from your side. You get what you paid for and we get your payment for what you get.....
We DO not recharge your orders, we actually do not even actively charge any orders, it is YOU the customer that actively pays for an order either by credit card, paypal or bank transfer!

LOST REGISTRATION KEY
Normally you can retrieve your registration key from the respective order details page in your customer account online. Should you have received your key directly from the developer/author/publisher of the product then you need to request the key directly there. Support addresses are shown in the products manual and/or on the respective page in the shop.

ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
No, you have no legal grounds for a refund due to the nature of the goods, they are not returnable. To avoid abuse we do not offer any refund for intagible goods.

CREDIT CARD NOT ACCEPTED
We have implemented strict security measures for credit card payments. If your card does not meet one of them, it will simply not be accepted. This is a tribute tothe  fraudulent use of credit cards by criminal elements in our community..

The most common problem happens when the place of issuance of your card is not the same as your actual world location. If this is the case please use our alternative methods of payment: PayPal (quickest), bank transfer or cash.

WILL YOU SEND A CD?
No... most of our products are for direct download or you can even download the product before purchasing so you will only be receiving a registration key.
Any physical (boxes, hardware, etc)  products will be shipped to you by the respective publisher or manufacturer.
Each products delivery method is explained in the respective product information page.

WHERE DO I FIND MY REGISTRATION KEY?
Whenever you purchase a product please first check the information listed in the respective prodcuts listing page in the shop to know if your product requires a key and if so how it is delivered::

  • Registration Key upon purchase: You will find your registration key listed in the -Order History- link of your User Account. Click on the respective order date for a detailed listing of the order.
    Note: keys are only shown if payment for order has been received.
  • Key will be supplied within 24 hours of purchasethis means that the author/developer will email you your key. If after 24 hours you have not received please contact the respective developer/publisher/author directly for the key to be resent.

I KEEP BEING RETURNED TO THE SAME PAGE
Every time the system returns you to an entry page, it means that a required entry is missing. Please recheck all fields and fill in the missing information.
HOT TIP
: on the customer details entry page the -STATE- field is one customers most commonly forget.

FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
If this is your first purchase then this will be a two step process: all customers need a customer account.
Before the actual purchase process is initiated the system will ask you for your customer details (name, address, etc) so it can create a customer account. This is a one time event only and on all future purchases the system will know who you are already.

I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
We carry products with different delivery forms. Most are automatic file download or registration key deliveries. However some products require that we manually issue a registration key that is then sent to you via email.  Should one of this products be among the various items you ordered then the entire order is halted until we process that one key manually. Officially this can take up to 24 hours... but normally it happens much quicker..

SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES
simMarket.com can not and will not give any product related support for products purchased.
Product related support will always be given directly by the Developer, Author and or Publisher or Manufacturer.
Please check the respective product information page on simMarket.com where in the Information Box on top of each products description  you will find a line titled SUPPORT. This line will always show information about where to turn for product related support!

VAT ON DIGITAL SERVICES IN THE EU
From 1 January 2015 there are new place of supply rules for value added tax (VAT) on the supply of digital services by businesses to consumers in the EU. VAT on digital services will be paid in the consumer’s country, not the supplier’s country. It will be charged at the rate that applies in the consumer’s country.
For this reason prices are displayed on the sales platform on the basis of your location, which is determined by your IP address. In the case that the sales platform cannot determine your location, you can enter it in the menu 'Country of Residence', located in the right column of our website.
Please note that the final amount of VAT charged is based on the address data of your user account and it may differ from the amount shown before you logged into your account.

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Customer Reviews
GAFFER SIMULATIONS - OR TAMBO INTERNATIONAL AIRPORT P3D4 - JOHANNESBURG
karl warren
It is good airport product at this price. It has everything there. But it is not amazing.
AEROSOFT - MEGA AIRPORT MADRID EVOLUTION FSX
Timo Forsberg
If you like me like the big Airports this is full with just about everything and beatifully done. The config tool have a lot of options.A bit Heavy on vas but managable on my FSX:SE with Steves dx10 fixer and a bunch of other addons and fps are better than on the old version despite it's huge size. A new favourite.
MWP PROJECTS - X ATMOENGINE XP11
Nils Wanner
Looking good so far. I like the sky colors. Hopefully there will be some updates in the future.
MILVIZ - NORTH AMERICAN F-86 SABRE FSX P3D
Ian Scott
If you want a simple, easy-to-fly model that looks like the legendary F-86 Sabre without any of its quirks, challenges or downright scariness, then this is not the product you are looking for. If you are looking for a superb rendition of a pioneering jet that will challenge your technical as well as your flying skills, then this is an amazing choice. Once you master the relatively simple but still challenging systems and you learn to treat it with respect and fly it appropriately, you will get an enormous sense of achievement. My awe of the pilots who flew it in combat against the Mig15 in Korea has increased enormously since I got this product and came to realize that simply flying it, even without fighting in it, pushed my skills to their limit. The detail is incredible, including a canopy that will very quickly frost up if you don't use the heater correctly. And once it's frozen, it isn't going to clear up right away if you belatedly turn on the defroster - you are in for some serious instrument flying for quite a long time before you can see outside. Those of us who have been in the hobby for some time will remember with gratitude the magnificent freeware Section8 F-86 from FS2004 days. This will bring back those memories and add new twists and challenges. A first-rate product from a company that can be relied on to "get it right."
JUSTFLIGHT - DUNKIRK SPITFIRE FSX P3D
Ian Scott
This is a stunningly realistic replica of what is arguably one the world's most recognizable and respected aircraft in history. It looks, sounds and flies just the way you expect it to. I have read countless books and watched numerous documentaries about the Spitfire and even had the opportunity to sit in a MKV. I also have (and love) the RAS rendition of the MKXIV and IX. Just Flight's version is everything you can wish for. It is a joy to fly. If you are a stick and rudder pilot who values superb performance and flying for the simple joy of it, you will love this product. But if you are in doubt then you don't have to take my word for it - download and try to fully functional free demonstrator.
JETSTREAM DESIGNS - PARIS ORLY LFPO P3DV4
Morten Seedorff
I Agree fully with Robert Shofner. Much wonderful detail here, but way too low fps - disregard version 1.0 or 1.1. Lack of intelligent priority here. Besides, light from light poles are totally missing.
GAFFER SIMULATIONS - OR TAMBO INTERNATIONAL AIRPORT P3D4 - JOHANNESBURG
Danny Moore
You get what you pay for. Don't expect it to be up there with the big league versions. The ramp, the night lighting and Sode Jetways is nice but the terminal, FSX looking grass, and surrounding area look like no effort was put into it. It's better than default if you need FAOR.
FSPS - P3DV4 BOOSTER LIVE 2018
Greg Gordon
Using this when in those very "busy", scenery intensive areas and I'm getting about 4 - 6 fps improvement. Like Oliver however, I cannot say I actually perceive an improvement in the scenery rendering quality when you "slow" the frame rate down? Maybe it's too subtle for me?
MWP PROJECTS - X ATMOENGINE XP11
sandon lyon
Clouds are ok the sky colors look unrealistic .Default x plane sky is looks better.
TRIFONOV YURI S.P. - XVISION FOR X-PLANE 11
michel juneau
Amazing! This simple word is not enough to describe how great is this tools to tranform a scenery in a sublim transformation of what should be a flight! If you are not quite sure about buying or not, believe me and go ahead buy it , you won't regret. Try it on a sunset time of the day, you won't believe it. Good job xVision, a very good one. Étonnan-
t, ce simple mot n'est pas suffisant pour décrire cet outil de tranformation sur que devrait être un vol. Si vous n'ètes pas certain de vouloir acheter, allez-y, achetez-le, vous n'en croirez pas vos yeux. Essayez-le à la tomber du jour, vous ne volerez plus jamais de la même façon. Une super de belle job, xVision, une super de belle.
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