Yes, you need to complete the registration procedure to use the simMarket services. Open this page to create your account: https://secure.simmarket.com/create_account.php

You have to login, select a product from the catalogue and press “Add to Cart”. Proceed to the checkout process to pay for your order.

To complete your order, you have to pay for it. simMarket offers many payment options like payments via Credit Card, PayPal, Alipay and even country specific methods. If you have received a gift certificate or voucher you can apply it’s code during the checkout process.

All your products and downloads are stored in your account and you can download and redownload your files at any time. To see all downloads click on the “Purchase History” link. If you are on a slow internet connection we recommend using a download manager to download bigger files.

Most of your purchases from simMarket include a convenient installer and you can install them by executing the downloaded file. For products with manual installation, if you need help you will have to review the included manual or the vendor support resources for details.

All updates are issued by the respective developer/vendor. When an update becomes available the vendor will notify you via an email sent from our system. Often this notification will include a change-log and any instructions required to apply the update.

All your registration keys are stored in your account. Open “Purchase History” to find the required product, click on the respective order to find the registration details.

Double check all entered details. Always use ‘copy-paste’ to insert keys, DO NOT insert them manually to avoid mistakes. If still not working and you have an error open a Support Ticket to contact our support team.

We have a No Refunds Policy, all sales are final as per our Terms & Conditions to which you agree when making a purchase and you have no legal grounds for requesting a refund due to the intangible nature of digital downloads.

Yes, you will have to open a Support Ticket within 24 hours after you complete the order to let us know what happened. We can then refund the order and credit your account with it’s value, You can use that credit on your next order.
Take Note 1: refunds to your Credit Card, PayPal, Bank or other payment method are not possible.
Take note 2: if you however install and activate the product we can NOT refund the order anymore.

No, we can’t change the product but we can cancel your order and credit your account. To request this procedure, please open a Support Ticket within 24 hours after you complete the order.
Take note: if you however install and activate the product (s) we can NOT refund the order anymore

If a product is not working or working with errors, either contact the vendor / developer directly or open a Support Ticket with us, we will connect you with the respective vendor. If the vendor confirms the problem, we will cancel the order and refund.
Take note: such a refund is only possible with the vendor's confirmation (vendor must confirm it to simMarket).

No, your account is for legal reasons personal and non-transferable. Backup up your purchases before deleting your account.

You can purchase our gift vouchers here: https://secure.simmarket.com/simflight-gmbh-vouchers.mhtml

If you have any issues or questions about payments open a Support Ticket to contact our staff.

simMarket is only a sales platform and if you have any problems with your product the best way is to contact the vendor directly. The available vendor support forums, emails, hotlines are always listed on the respective product page.

Usually we reply in 4-12 hours on working days and 24-48 hours on holidays and weekends. Note that simMarket is based in Germany, therefore the German holiday calendar and the CET time fuse applies.

We have a multi-language team and you always can open a Support Ticket in English, Deutsch, Français, 简体中文 or Русском

Once the vendor has shipped your purchase, the vendor enters it’s tracking number into our system and you will be able to see it in your corresponding order page in your customer account.

All questions about warranty for hardware items are dealt by the respective vendor, simMarket is only a sales platform, your purchase contract is always made with the vendor, never with simMarket.

Please use our Support Ticket system to contact us

Customer Reviews
CHUDOBA DESIGN - HURGHADA INTERNATIONAL AIRPORT (HEGN) FOR X-PLANE 11
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Tomáš
Very nice scenery with lot of details! Great support from author :)
CARTAYNA FILES GSX LEVEL 2 CONFIGURATIONS
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Ryan
Thank you for making these. They are working perfectly. Much Appreciated.
RFSCENERYBUILDING - LIBR BRINDISI PAPOLA CASALE FSX P3D
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David
This is my first aiport from this developer and I am really impressed. I was hard pressed which one of their products to choose but opted for LIBR as it caters for various airline companies which gives me the choice of flying an airline that services this airport. The detail is excellent and the surrounding scenery, outside of the airport boundary, is also modelled which makes it all the more immersive. M-<br />y landing was at dusk and the lighting around the airport really stands out and it does appear to be better than some more "high profile" developers. -<br />I look forward to many more flights to and from Brindisi Casale airport in the future. High-<br />ly recommended plus this add-on airport also works fine on FSX Steam Edition.
CARENADO - PC12 HD SERIES FOR X-PLANE 11
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ALVARO
Fellow Captains, Th-<br />is aircraft is an average Carenado product; nothing out of this world; but once you combine it with Reality Expansion Pack for Carenado PC12 XP11, Garmin GTN750 (payware) and terrain radar (free add-on), it becomes one of the best GA aircraft for XPLANE. The flight Dynamics seem to be very good (Although I am real Pilot I never flown the PC12 in real life), almost all the systems work properly, and the reality that the GTN750 adds into the operation, it makes this aircraft almost a "study level". To be honest, I also own the TBM900 from X- Aviation, which everybody regards as the best GA for Xplane but I enjoyed and preferred the PC12. So, fellow Captains, now this is on sale, give an chance, but remember you need to get the REP expansion also, and if you can the Garmin 750, it might get a little expensive, but you will love it, for sure!!. Gree-<br />tings Commanders.
VIRTUALCOL - AIRBUS A220 SERIES PACK FSX/P3D
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Leo
This aircraft is amazing, is really the beginning of the new quality of Virtualcol prducts. Virtualcol really made a great and fun aircraft to fly. The dynamics are good, the aircraft and cockpit resolutions are good, FPS friendly and comes with a good amount of liveries and free ones can be found. Just remember to download the update on the Virtualcol page because the A220-300 model will not show up. Even though a year has past since the release of this product, the engine sometimes makes a weird noise when taxing or at low speeds but not as much as before the update. Overall is really good, a great addition for the sims and completely worth the price.
MFSG - HALIFAX STANFIELD INTL AIRPORT CYHZ 2020 FSX P3D FS2004
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Fulvio
Another great product, and a very good location choice. As for the former MFSG airports, great idea tolet the user choose if exclude the sorrounding photoscenery, since people like me is used to fly with ORBX Open_LC add-ons.
GODZONE VF - REAL NEW ZEALAND NZCH/CHRISTCHURCH P3D
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Can
Amazing job from Godzone VF! This scenery looks great and the performance is also good. A must have scenery for everyone who loves to fly to New Zealand.
RFSCENERYBUILDING - LIPZ VENICE MARCO POLO AIRPORT FSX P3D
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Anthony
Nice airport but like all RF Scenery they are not in the same league as Orbx quality so l can’t give them a 5/5. They are really good and do deserve a 4/5.
PROFESSIONAL FLIGHT PLANNER X
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David
Been using this several years. Great program with no complaints!
LIONHEART CREATIONS - LIONHEART - DIAMOND STAR DA40 XLS FSX P3D
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David
Just got my PPL in a DA-40. Does not look, feel, or sound like the real aircraft. No left turning tendency on takeoff. Doesn’t float on the landings. Horrible G1000 functionality. Just as good as the Abacus A380.
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