1. NO DOWNLOAD LINK
  2. FSUIPC, UK2000: WHERE IS THE DOWNLOAD LINK?
  3. WHERE DO I FIND MY DOWNLOAD?
  4. DOUBLE ORDERS
  5. WHERE DO I FIND MY REGISTRATION KEY?
  6. LOST REGISTRATION KEY
  7. CREDIT CARD NOT ACCEPTED
  8. ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
  9. I KEEP BEING RETURNED TO THE SAME PAGE
  10. FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
  11. DOWNLOAD PROBLEMS: RECOMENDATIONS
  12. I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
  13. SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES?
  14. WILL YOU SEND A CD?

NO DOWNLOAD LINK
Exact download/delivery details for each product is shown on the respective product page in the shop, in the top grey information box.
Many of our products are freely downloadable, you are just purchasing a key to register them.  The download link is shown on the respective product page, please download the file from there!

FSUIPC, UK2000: WHERE IS THE DOWNLOAD LINK??
FSUIPC: www.schiratti.com/dowson
UK2000:  The download link is shown on the respective product page, please download the file from there!

WHERE DO I FIND MY DOWNLOAD?
Whenever you purchase a downloadable product you will find the link in your User Account, under Order History: click on the respective -Order Date-. You will see the link on the bottom of the page listing all order information.

DOUBLE ORDERS
Unpaid double orders are NOT a problem! Any order you make that has not been paid for will not be delivered and does not mean a commitment from your side. You get what you paid for and we get your payment for what you get.....
We DO not recharge your orders, we actually do not even actively charge any orders, it is YOU the customer that actively pays for an order either by credit card, paypal or bank transfer!

LOST REGISTRATION KEY
Normally you can retrieve your registration key from the respective order details page in your customer account online. Should you have received your key directly from the developer/author/publisher of the product then you need to request the key directly there. Support addresses are shown in the products manual and/or on the respective page in the shop.

ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
No, you have no legal grounds for a refund due to the nature of the goods, they are not returnable. To avoid abuse we do not offer any refund for intagible goods.

CREDIT CARD NOT ACCEPTED
We have implemented strict security measures for credit card payments. If your card does not meet one of them, it will simply not be accepted. This is a tribute tothe  fraudulent use of credit cards by criminal elements in our community..

The most common problem happens when the place of issuance of your card is not the same as your actual world location. If this is the case please use our alternative methods of payment: PayPal (quickest), bank transfer or cash.

WILL YOU SEND A CD?
No... most of our products are for direct download or you can even download the product before purchasing so you will only be receiving a registration key.
Any physical (boxes, hardware, etc)  products will be shipped to you by the respective publisher or manufacturer.
Each products delivery method is explained in the respective product information page.

WHERE DO I FIND MY REGISTRATION KEY?
Whenever you purchase a product please first check the information listed in the respective prodcuts listing page in the shop to know if your product requires a key and if so how it is delivered::

  • Registration Key upon purchase: You will find your registration key listed in the -Order History- link of your User Account. Click on the respective order date for a detailed listing of the order.
    Note: keys are only shown if payment for order has been received.
  • Key will be supplied within 24 hours of purchasethis means that the author/developer will email you your key. If after 24 hours you have not received please contact the respective developer/publisher/author directly for the key to be resent.

I KEEP BEING RETURNED TO THE SAME PAGE
Every time the system returns you to an entry page, it means that a required entry is missing. Please recheck all fields and fill in the missing information.
HOT TIP
: on the customer details entry page the -STATE- field is one customers most commonly forget.

FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
If this is your first purchase then this will be a two step process: all customers need a customer account.
Before the actual purchase process is initiated the system will ask you for your customer details (name, address, etc) so it can create a customer account. This is a one time event only and on all future purchases the system will know who you are already.

DOWNLOAD PROBLEMS: RECOMENDATIONS
To achieve the highest download speed possible on your internet access please choose the server nearest to you and download one file at a time. Download-managers are not supported.

I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
We carry products with different delivery forms. Most are automatic file download or registration key deliveries. However some products require that we manually issue a registration key that is then sent to you via email.  Should one of this products be among the various items you ordered then the entire order is halted until we process that one key manually. Officially this can take up to 24 hours... but normally it happens much quicker..

SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES
simMarket.com can not and will not give any product related support for products purchased.
Product related support will always be given directly by the Developer, Author and or Publisher or Manufacturer.
Please check the respective product information page on simMarket.com where in the Information Box on top of each products description  you will find a line titled SUPPORT. This line will always show information about where to turn for product related support!

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Customer Reviews
HIFI TECH - ACTIVE SKY NEXT SP2 FSX P3D
Jose Beltrao
This software brings FSX to a completely new level of realism. Quite impressive. Definitely, this is the best FSX add-on I've bought ever! José - Portugal
FLIGHTSIMSOFTWARE - ATC AMBIENCE FSX FS2004
John Scarmalis
I purchased this product on April 23 2015. I am running Windows-7 64-bit professional. -
After downloading, I attempted to run the "installer/setu-
p" executable. Th-
e "System.Deploym-
ent" application crashes with a "SystemArgument-
Exception". I obtain the same results with any compatibility mode that I try to run under. Conta-
cted flightsimsoftwa-
re.co.uk immediately. I-
t has now been 1 week, and no response. Be-
ware of this product if running newer 64-bit versions of Windows.
SCENERY STUDIO - TREVISO X V2 + CITY - FSX P3D
SIMONE SOFFIATO
Un bello scenario finalmente per Treviso. Peccato per alcune imperfezioni ovvero il CAD che fa trasparire il photoreal sottostante (apron A e backtrack 07). Ma sicuramente saranno sistemati in una prossima patch!
SDG - CAIRO INTL AIRPORT HECAX FSX
Jens Peter Bruun-Hansen
I have upgrade my previous review, and give SDG 5 stars for the Support and Customer care made by this Company. A fine example for all other scenery developers to follow ! After being contacted by SDG i feel comfortable that SDG with the planned upgrade of Cairo will reach the goal of making HECA a joyfull experience for the sim visitors. An-
d remember, Rome was not buildt in one day ;O)
JROLLON - CRJ-200 XP
Aaron Kassel
I am a real world CRJ pilot and purchased this to help with training. Visually this aircraft is amazing, but systems wise it falls short. For instance the 14th stage bleeds are never closed in real life except once during first flight tests to check valve operation, and in this sim they are always closed. Without those valves open you would not have ice protection or reverse thrust. There is a laundry list of examples that I have that I wish they would fix. If you don't care about system simulation then this plane is fine. If you want an advanced sim then do not buy this. I give it 2 stars only because the visuals are very well done
DAZZLE COLOUR GAME - NYINGCHI MAINLING AIRPORT ZUNZ 2015.04 FSX P3D
Erhard Wallentin
This, like Lhasa is a nice scenery. Howev-
er, unlike Lhasa where charts are available from various sources, there are no charts for this airport (the 2 that are included in the package are useless). Given the mountainous terrain in the approaches, the scenery is basically useless for the IFR simmer, unless one wants to fly inot granite clouds or, of course, the weather is CAVOK. It would be really nice if the developpers would make the effort to add IFR charts to the package.
SDG - CAIRO INTL AIRPORT HECAX FSX
Jens Peter Bruun-Hansen
Long awaited, this scenery is endeed on many flightsimmers wishlist, BUT if you like high quality airport, dont buy this one. Many of the airports Buildings and complexes is nicely rendered, but the overall impression has nothing in common with the real HECA airport. Further many og the Buildings, firestations and hangars are default FSX Buildings just placed in the scenery, and all ground veichles and static planes and cars are the same. The ground layout is photoreal, but in a very low resolution and does not doo much for the quality either. SDG should have spend longer time on this scenery, adding many more Building and some models of the airport features before realease, therefore i do object to the Price of the scenery. The high Price should indicate a desent quality, but that is not what you get here, and a Pricing of 12-15 Euros would be my advice. That said, i give SDG 3 stars solely for the fastest and most effective support i have ever recieved. Only one hour after my purchase, i recieved a fixfile solving the crash issue, well done. I hope SDG will upgrade Cairo, well still need a quality scenery for the airport.
GKS - F-111E STANDARD EDITION
TS Brady
The F-111 is an iconic aircraft and GKS has done a decent job of simulating it. It looks beautiful inside and out and the fly-by views at high speed are breathtaking. However, there are one or two rather annoying things and the first is sound. I know this aircraft has a noticeable turbine whine, epecially on the ground when it taxies for example. However, in real-life flight and flybys you only hear the typical jet engine roar - watch any YouTube video. Sadly, GKS has gone overboard in simulating the turbine whine and this aircraft whines everywhere, all the time. And i'm not talking a subtle undertone, i am talking loud, like a siren whine. The whine in the cockpit is softer, but it is still annoyingly there. That whine just completely spoils this simulation for me and i actually can't stand to fly it for too long because of that. I tried to contact the company's support for a fix, but had no response - definitely one star less for that! There are also other sounds which just feel out of place such as the wing sweep, which is way too loud and the thud whent it reaches the limits is like someone slamming a door behind you - is that real? My other issue with the GKS model is that none of the radar scopes work, not the attack radar, radar warning receiver, or the terrain-followi-
ng radar, which is one of the F-111's signiture features. GKS could have given us something, even if it was fake. Then there are one or two minor things like the cockpit animation showing the doors open from the outside but closed from the inside etc. In the end, it is really the sound that spoils this simulation for me and perhaps in time i will learn how to fix that myself and enjoy it more. I was going to give it two stars, but i got it cheap and i think there are ways to overcome the annoyances and if technical support was a bit more forthcoming it may even have received four stars at a stretch.
MYTRAFFIC 6 FSX+FSXSE+P3D
Deon Mathews
Not impressed and sorry I bought it even at the discounted price. The installation is silly... why not just create installers for the different sims? The installation manual is incomplete and the installation messes with add on airports. So far I have not managed to find a solution to gate assignments and positions changed during the installation which renders add on airports useless. Hav-
e uninstalled the product and hope the developers will address customer's issues.
MYTRAFFIC 6 FSX+FSXSE+P3D
Osamah Alabdullah
This is the most confusing installation I have ever seen. Simply didn't work. I do not recommend buying MyTraffic 6 for Prepar3D. It is clear that the developers just included a workaround of their FSX base product for P3D and it just does not work. Money wasted.