1. NO DOWNLOAD LINK
  2. FSUIPC: WHERE IS THE DOWNLOAD LINK?
  3. WHERE DO I FIND MY DOWNLOAD?
  4. DOUBLE ORDERS
  5. WHERE DO I FIND MY REGISTRATION KEY?
  6. LOST REGISTRATION KEY
  7. CREDIT CARD NOT ACCEPTED
  8. ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
  9. I KEEP BEING RETURNED TO THE SAME PAGE
  10. FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
  11. I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
  12. SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES?
  13. WILL YOU SEND A CD?
  14. VAT ON DIGITAL SERVICES IN THE EU

NO DOWNLOAD LINK
Exact download/delivery details for each product is shown on the respective product page in the shop.
Many of our products are freely downloadable, you are just purchasing a key to register them.  The download link is shown on the respective product page, please download the file from there!

FSUIPC: WHERE IS THE DOWNLOAD LINK??
FSUIPC: www.schiratti.com/dowson

WHERE DO I FIND MY DOWNLOAD?
Whenever you purchase a downloadable product you will find the link in your User Account, under Order History: click on the respective -Order Date-. You will see the link on the bottom of the page listing all order information.

DOUBLE ORDERS
Unpaid double orders are NOT a problem! Any order you make that has not been paid for will not be delivered and does not mean a commitment from your side. You get what you paid for and we get your payment for what you get.....
We DO not recharge your orders, we actually do not even actively charge any orders, it is YOU the customer that actively pays for an order either by credit card, paypal or bank transfer!

LOST REGISTRATION KEY
Normally you can retrieve your registration key from the respective order details page in your customer account online. Should you have received your key directly from the developer/author/publisher of the product then you need to request the key directly there. Support addresses are shown in the products manual and/or on the respective page in the shop.

ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
No, you have no legal grounds for a refund due to the nature of the goods, they are not returnable. To avoid abuse we do not offer any refund for intagible goods.

CREDIT CARD NOT ACCEPTED
We have implemented strict security measures for credit card payments. If your card does not meet one of them, it will simply not be accepted. This is a tribute tothe  fraudulent use of credit cards by criminal elements in our community..

The most common problem happens when the place of issuance of your card is not the same as your actual world location. If this is the case please use our alternative methods of payment: PayPal (quickest), bank transfer or cash.

WILL YOU SEND A CD?
No... most of our products are for direct download or you can even download the product before purchasing so you will only be receiving a registration key.
Any physical (boxes, hardware, etc)  products will be shipped to you by the respective publisher or manufacturer.
Each products delivery method is explained in the respective product information page.

WHERE DO I FIND MY REGISTRATION KEY?
Whenever you purchase a product please first check the information listed in the respective prodcuts listing page in the shop to know if your product requires a key and if so how it is delivered::

  • Registration Key upon purchase: You will find your registration key listed in the -Order History- link of your User Account. Click on the respective order date for a detailed listing of the order.
    Note: keys are only shown if payment for order has been received.
  • Key will be supplied within 24 hours of purchasethis means that the author/developer will email you your key. If after 24 hours you have not received please contact the respective developer/publisher/author directly for the key to be resent.

I KEEP BEING RETURNED TO THE SAME PAGE
Every time the system returns you to an entry page, it means that a required entry is missing. Please recheck all fields and fill in the missing information.
HOT TIP
: on the customer details entry page the -STATE- field is one customers most commonly forget.

FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
If this is your first purchase then this will be a two step process: all customers need a customer account.
Before the actual purchase process is initiated the system will ask you for your customer details (name, address, etc) so it can create a customer account. This is a one time event only and on all future purchases the system will know who you are already.

I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
We carry products with different delivery forms. Most are automatic file download or registration key deliveries. However some products require that we manually issue a registration key that is then sent to you via email.  Should one of this products be among the various items you ordered then the entire order is halted until we process that one key manually. Officially this can take up to 24 hours... but normally it happens much quicker..

SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES
simMarket.com can not and will not give any product related support for products purchased.
Product related support will always be given directly by the Developer, Author and or Publisher or Manufacturer.
Please check the respective product information page on simMarket.com where in the Information Box on top of each products description  you will find a line titled SUPPORT. This line will always show information about where to turn for product related support!

VAT ON DIGITAL SERVICES IN THE EU
From 1 January 2015 there are new place of supply rules for value added tax (VAT) on the supply of digital services by businesses to consumers in the EU. VAT on digital services will be paid in the consumer’s country, not the supplier’s country. It will be charged at the rate that applies in the consumer’s country.
For this reason prices are displayed on the sales platform on the basis of your location, which is determined by your IP address. In the case that the sales platform cannot determine your location, you can enter it in the menu 'Country of Residence', located in the right column of our website.
Please note that the final amount of VAT charged is based on the address data of your user account and it may differ from the amount shown before you logged into your account.

All prices include VAT where applicable.
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Customer Reviews
LATINVFR - RALEIGH DURHAM KRDU FSX P3D
Alex Gladd
Pros: First off, Frames are amazing! My Graphics card isn't working so all I have is my i3 and onboard graphics. In the PMDG 737, I got 12fps which is good considering I don't have a graphics card. Detail-
s are great. There are some changes at RDU that aren't put in this scenery but I'm sure there will be an updated V 2.0 someday. Eas-
y and fast installation Cons: A few of the gates need work in where the aircraft should be positioned when spawning in and the jetways could be a bit more precise. Eve-
n though I'm in belief that there will be a V 2.0, it is still outdated as of now on the 5R/23L side of the airport. C-
onclusion: I do recommend this as this is the only good looking RDU scenery out there. I did test 4 gates and found that 1 of the 4 was totally wacked the way it positioned my aircraft. The other 3 were good other than the jetways being off a bit.
SIMWARE - VALENCIA X FSX P3D
ILARIO MASALA
Very nice Airport, wonderfull surrouding, No OOM problems with payware aircrafts, good fps, Suggest also Barcelona X-I biza Evolution, Maillorca X for people who like to fly to spain, all are excellent products. Ni-
ce joob guys!!!!
SDG - CAIRO INTL AIRPORT V2 HECA FSX P3D
amr elguindy
Great scenery and buildings almost like real , it works great on my prepar3d
SIM DESIGN GROUP - LUXOR INTERNATIONAL - HELX P3D
amr elguindy
Great airport buildings and scenery also support was great as I had problems installing it they walked me through till all is working well
TAXI2GATE - HAMAD INTL AIRPORT FSX P3D
Thibault Dosunmu
I like this scenery very much. It brings a good alternative to OMDB when you want to fly to or from the Persian Gulf region. The only reason I won't give it 5 stars is the price level when compared to other hi end sceneries from the likes of FSDT, Flytampa or Flightbeam which are also in that price segment. Nevertheless I highly recommend this scenery. Easy on framerates, VAS usage is optimized, 3D modelling and texturing is top notch and we get animated jetways. Bottom line, you're doing absolutely nothing wrong by buying this one!
AEROSOFT - SIMSTARTER NG FSX P3D
michael hansen
Great program easy to use, you can control it all from simstarter,it just make fsx run more smootly,highly recommanded dont cheat yourself buy it, you will not regret.
FSDREAMTEAM - GSX GROUND SERVICES FOR FSX P3D
Ryan Ficklin
When this addon works, it's phenomenal! Unfortunately, I've had multiple times where GSX is unable to open any of the selections on the GSX menu, resulting in the Couatl engine asking to be restarted. Interestingly, this last occurred after I actually updated the Couatl engine. FSDreamTeam has created a fantastic platform to defend against pirating their products, but I think the problems I've been having with GSX is the downside to it. Like I said, when this product works and doesn't have conflicts with the Couatl engine, it's perfect!
DRZEWIECKI DESIGN - UUEE MOSCOW SHEREMETYEVO X FSX P3D
ILARIO MASALA
Very Very Nice, I am using It's the third product from Drzewiecki I am buying, and I am happy about it!!! No OOM and fps between 27 and 30 (limited to 30 in P3d). I am using: Airbus Aerosoft Fs Global Freshme-
sh X Orbx Global Orbx LC FTX Vector ASN GS-
X Rex Traffic 360 Vas is arround 3008 MB PS: I deactivated the Static airplane to have better frames and les VAS usage I7 4790K Gtx 970 16Gb Ram 1980x1020 60 Hz buy it with this sales, it worth the money!!!!
DRZEWIECKI DESIGN - EPWA WARSAW CHOPIN AIRPORT X FSX P3D
ILARIO MASALA
Very Very Nice, I am using Warsav City and this airport, an excellent combination. N-
o OOM and fps between 27 and 30 (limited to 30 in P3d). I am using: Airbus Aerosoft Fs Global Freshme-
sh X Orbx Global Orbx LC FTX Vector ASN GS-
X Vas is arround 2889 MB I7 4790K Gtx 970 16Gb Ram 1980x1020 60 Hz buy it with this sales, it worth the money!!!!
SXAIRPORTDESIGN - NASHVILLE INTERNATIONAL AIRPORT KBNA FSX P3D
Jim Schroeder
I believe this earns a good 4 stars. I do mostly IFR flying, and quite a few Southwest flights into BNA. The airport texturing and overall feel is good for that purpose. The one place it is lacking compared to FSDT or Flightbeam is the terminal area, which isn't as detailed as those other developers. It feels a bit generic and like there's a lack of character. But don't let that stop you - I'd much rather have this over default, and I'd probably never fly here without it. It's a fair price, and I would purchase more commercial airports from SXAD with this price/quality ratio.
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