1. NO DOWNLOAD LINK
  2. FSUIPC, UK2000: WHERE IS THE DOWNLOAD LINK?
  3. WHERE DO I FIND MY DOWNLOAD?
  4. DOUBLE ORDERS
  5. WHERE DO I FIND MY REGISTRATION KEY?
  6. LOST REGISTRATION KEY
  7. CREDIT CARD NOT ACCEPTED
  8. ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
  9. I KEEP BEING RETURNED TO THE SAME PAGE
  10. FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
  11. DOWNLOAD PROBLEMS: RECOMENDATIONS
  12. I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
  13. SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES?
  14. WILL YOU SEND A CD?
  15. VAT ON DIGITAL SERVICES IN THE EU

NO DOWNLOAD LINK
Exact download/delivery details for each product is shown on the respective product page in the shop, in the top grey information box.
Many of our products are freely downloadable, you are just purchasing a key to register them.  The download link is shown on the respective product page, please download the file from there!

FSUIPC, UK2000: WHERE IS THE DOWNLOAD LINK??
FSUIPC: www.schiratti.com/dowson
UK2000:  The download link is shown on the respective product page, please download the file from there!

WHERE DO I FIND MY DOWNLOAD?
Whenever you purchase a downloadable product you will find the link in your User Account, under Order History: click on the respective -Order Date-. You will see the link on the bottom of the page listing all order information.

DOUBLE ORDERS
Unpaid double orders are NOT a problem! Any order you make that has not been paid for will not be delivered and does not mean a commitment from your side. You get what you paid for and we get your payment for what you get.....
We DO not recharge your orders, we actually do not even actively charge any orders, it is YOU the customer that actively pays for an order either by credit card, paypal or bank transfer!

LOST REGISTRATION KEY
Normally you can retrieve your registration key from the respective order details page in your customer account online. Should you have received your key directly from the developer/author/publisher of the product then you need to request the key directly there. Support addresses are shown in the products manual and/or on the respective page in the shop.

ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
No, you have no legal grounds for a refund due to the nature of the goods, they are not returnable. To avoid abuse we do not offer any refund for intagible goods.

CREDIT CARD NOT ACCEPTED
We have implemented strict security measures for credit card payments. If your card does not meet one of them, it will simply not be accepted. This is a tribute tothe  fraudulent use of credit cards by criminal elements in our community..

The most common problem happens when the place of issuance of your card is not the same as your actual world location. If this is the case please use our alternative methods of payment: PayPal (quickest), bank transfer or cash.

WILL YOU SEND A CD?
No... most of our products are for direct download or you can even download the product before purchasing so you will only be receiving a registration key.
Any physical (boxes, hardware, etc)  products will be shipped to you by the respective publisher or manufacturer.
Each products delivery method is explained in the respective product information page.

WHERE DO I FIND MY REGISTRATION KEY?
Whenever you purchase a product please first check the information listed in the respective prodcuts listing page in the shop to know if your product requires a key and if so how it is delivered::

  • Registration Key upon purchase: You will find your registration key listed in the -Order History- link of your User Account. Click on the respective order date for a detailed listing of the order.
    Note: keys are only shown if payment for order has been received.
  • Key will be supplied within 24 hours of purchasethis means that the author/developer will email you your key. If after 24 hours you have not received please contact the respective developer/publisher/author directly for the key to be resent.

I KEEP BEING RETURNED TO THE SAME PAGE
Every time the system returns you to an entry page, it means that a required entry is missing. Please recheck all fields and fill in the missing information.
HOT TIP
: on the customer details entry page the -STATE- field is one customers most commonly forget.

FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
If this is your first purchase then this will be a two step process: all customers need a customer account.
Before the actual purchase process is initiated the system will ask you for your customer details (name, address, etc) so it can create a customer account. This is a one time event only and on all future purchases the system will know who you are already.

DOWNLOAD PROBLEMS: RECOMENDATIONS
To achieve the highest download speed possible on your internet access please choose the server nearest to you and download one file at a time. Download-managers are not supported.

I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
We carry products with different delivery forms. Most are automatic file download or registration key deliveries. However some products require that we manually issue a registration key that is then sent to you via email.  Should one of this products be among the various items you ordered then the entire order is halted until we process that one key manually. Officially this can take up to 24 hours... but normally it happens much quicker..

SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES
simMarket.com can not and will not give any product related support for products purchased.
Product related support will always be given directly by the Developer, Author and or Publisher or Manufacturer.
Please check the respective product information page on simMarket.com where in the Information Box on top of each products description  you will find a line titled SUPPORT. This line will always show information about where to turn for product related support!

VAT ON DIGITAL SERVICES IN THE EU
From 1 January 2015 there are new place of supply rules for value added tax (VAT) on the supply of digital services by businesses to consumers in the EU. VAT on digital services will be paid in the consumer’s country, not the supplier’s country. It will be charged at the rate that applies in the consumer’s country.
For this reason prices are displayed on the sales platform on the basis of your location, which is determined by your IP address. In the case that the sales platform cannot determine your location, you can enter it in the menu 'Country of Residence', located in the right column of our website.
Please note that the final amount of VAT charged is based on the address data of your user account and it may differ from the amount shown before you logged into your account.

All prices include VAT where applicable.
Shopping Cart
0 items
Credit: EUR 0.00
your country of residence
Authors & Publishers
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
0...9
Customer Reviews
A_A SCENERIES - KUALA LUMPUR INTERNATIONAL AIRPORT V2 KLIA FSX
Hon Wing Terry Tsui
Just bought the Version 2 at upgrade offer price of 6 euro. What a reasonable price. Found user friendly on the frame rate and displayed every important details of the whole airport. But the tower view is not shown correctly, it provides the view of the terminal front. To my surprise at night time it shows very clearly through the glass the inside details of the terminal. I have been visited this airport many times, glad to see this which gives a warm feeling of the past memory about this airport. All in all, highly recommend this for all simmers.
MYTRAFFIC 6 FSX+FSXSE+P3D
Christopher Worrel
It took 5 hours of screwing around to get it to install and behave. Yes I've owned FSX since launch, yes I own many other popular addons, yes I read the instruction. Simply it was a pain.(but what isn't in Flight Sim) How ever I've been testing and wow. I owned Aerosoft 2013 and its an improvement on that. There are so many extra bonuses and features I'm still testing all of them. I say buy it and install it but take the afternoon off from work.
HIFI TECH - ACTIVE SKY NEXT SP2 UPGRADE FSX P3D
Patrick Meissner
Weather is still limited by the METARS.. Move away from the METARS, HiFi! Otherw-
ise it's "good".
HIFI TECH - ACTIVE SKY NEXT SP2 UPGRADE FSX P3D
William Alexander
Being a dedicated HiFi Active Sky user from the onset, I upgraded sequentially as this amazing team listened to our feedback. They not only delivered, they surpassed every time. I was using AS Evolution until yesterday; seeing as I also just purchased PMDG's Boeing 777LR, I wanted to use its advanced weather radar - of course, the HiFi team got involved with the seamless integration and I am blown away by its super-realism! Aside from that, so many other areas have been improved way beyond my expectations. No more cloud popping, no more clouds hugging high terrain and mountains, amazing in-cloud visibility reduction and so much more. Using Active Sky Next with REX 4 plus with their soft cloud package has made my simulation experience so realistic that I have nearly grabbed onto my chair during turbulence, wind shear (audible alerts will wake you up too) and wake turbulence. Even the lightening effects and sounds have improved hundred-fold. At the upgrade price, I definitely got a heap of bang for my buck! Thank you HiFi Technologies and keep up your amazing work!
ARMI PROJECT - OERK KING KHALID FSX
Chris Jepsen
Sorry, but only 1 star for this one. The ground textures are horrible and the building textures aren't much better. The taxiways must be labelled as "dirt" because the aircraft tires are kicking up dirt on every taxiway. Just feels like this was rushed or something. Pretty poor quality considering the work done on VTBS by this group.
FSDREAMTEAM - GSX GROUND SERVICES FOR FSX P3D
Tom Divendal
Great product! I know I can't fly without GSX ever again, it adds alot of realism to the "gate experience"! Didn't come across any issues reported by the previous reviewers.
BANGKOK AIRPORT VOL1 SUVARNABHUMI INTERNATIONAL FSX
Aleksey Kochi
Great scenery! Excellent support! If you have problems with error in FSX, please write to support for help.
THAI CREATION - NAMASTE MUMBAI : CHHATRAPATI SHIVAJI INTERNATIONAL AIRPORT FS2004
Richard Todd
I agree with everyone else, a great airport with excellent textures and eye-candy as always from Thai Creation. Great to see an airport sadly neglected by designers in the past. Who will be the first to finally release ZBAA?
ARMI PROJECT - KUWAIT INTERNATIONAL AIRPORT OKBK FS2004
Richard Todd
I concur - where it is good to see developers looking at areas such as Asia and the Middle East, and I say well done for that, there are one or two niggles which prevent this from getting 5 stars. The ground vehicles as already mentioned are annoying, wizzing around like ants on steroids! Also I personally do not like photographic ground textures used for the airport apron - it does not look right. Although I have not yet used the AFCAD for flying in or out of the airport but it is clear not much effort went into it, as there is a total lack of gates to choose from. Maybe spend a little more time before releasing would make this a 5* product.
TURBINE SOUND STUDIOS - BOEING 767 GE HD SOUNDPACK FSX
Justin Lawrence
I purchased these sounds to supplement the Level-D Boeing 767. The interior sounds are just like they are in the real thing. The audio quality is great, and unlike the previous review, I did not experience any "popping" sounds.