1. NO DOWNLOAD LINK
  2. FSUIPC, UK2000: WHERE IS THE DOWNLOAD LINK?
  3. WHERE DO I FIND MY DOWNLOAD?
  4. DOUBLE ORDERS
  5. WHERE DO I FIND MY REGISTRATION KEY?
  6. LOST REGISTRATION KEY
  7. CREDIT CARD NOT ACCEPTED
  8. ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
  9. I KEEP BEING RETURNED TO THE SAME PAGE
  10. FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
  11. DOWNLOAD PROBLEMS: RECOMENDATIONS
  12. I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
  13. SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES?
  14. WILL YOU SEND A CD?
  15. VAT ON DIGITAL SERVICES IN THE EU

NO DOWNLOAD LINK
Exact download/delivery details for each product is shown on the respective product page in the shop, in the top grey information box.
Many of our products are freely downloadable, you are just purchasing a key to register them.  The download link is shown on the respective product page, please download the file from there!

FSUIPC, UK2000: WHERE IS THE DOWNLOAD LINK??
FSUIPC: www.schiratti.com/dowson
UK2000:  The download link is shown on the respective product page, please download the file from there!

WHERE DO I FIND MY DOWNLOAD?
Whenever you purchase a downloadable product you will find the link in your User Account, under Order History: click on the respective -Order Date-. You will see the link on the bottom of the page listing all order information.

DOUBLE ORDERS
Unpaid double orders are NOT a problem! Any order you make that has not been paid for will not be delivered and does not mean a commitment from your side. You get what you paid for and we get your payment for what you get.....
We DO not recharge your orders, we actually do not even actively charge any orders, it is YOU the customer that actively pays for an order either by credit card, paypal or bank transfer!

LOST REGISTRATION KEY
Normally you can retrieve your registration key from the respective order details page in your customer account online. Should you have received your key directly from the developer/author/publisher of the product then you need to request the key directly there. Support addresses are shown in the products manual and/or on the respective page in the shop.

ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
No, you have no legal grounds for a refund due to the nature of the goods, they are not returnable. To avoid abuse we do not offer any refund for intagible goods.

CREDIT CARD NOT ACCEPTED
We have implemented strict security measures for credit card payments. If your card does not meet one of them, it will simply not be accepted. This is a tribute tothe  fraudulent use of credit cards by criminal elements in our community..

The most common problem happens when the place of issuance of your card is not the same as your actual world location. If this is the case please use our alternative methods of payment: PayPal (quickest), bank transfer or cash.

WILL YOU SEND A CD?
No... most of our products are for direct download or you can even download the product before purchasing so you will only be receiving a registration key.
Any physical (boxes, hardware, etc)  products will be shipped to you by the respective publisher or manufacturer.
Each products delivery method is explained in the respective product information page.

WHERE DO I FIND MY REGISTRATION KEY?
Whenever you purchase a product please first check the information listed in the respective prodcuts listing page in the shop to know if your product requires a key and if so how it is delivered::

  • Registration Key upon purchase: You will find your registration key listed in the -Order History- link of your User Account. Click on the respective order date for a detailed listing of the order.
    Note: keys are only shown if payment for order has been received.
  • Key will be supplied within 24 hours of purchasethis means that the author/developer will email you your key. If after 24 hours you have not received please contact the respective developer/publisher/author directly for the key to be resent.

I KEEP BEING RETURNED TO THE SAME PAGE
Every time the system returns you to an entry page, it means that a required entry is missing. Please recheck all fields and fill in the missing information.
HOT TIP
: on the customer details entry page the -STATE- field is one customers most commonly forget.

FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
If this is your first purchase then this will be a two step process: all customers need a customer account.
Before the actual purchase process is initiated the system will ask you for your customer details (name, address, etc) so it can create a customer account. This is a one time event only and on all future purchases the system will know who you are already.

DOWNLOAD PROBLEMS: RECOMENDATIONS
To achieve the highest download speed possible on your internet access please choose the server nearest to you and download one file at a time. Download-managers are not supported.

I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
We carry products with different delivery forms. Most are automatic file download or registration key deliveries. However some products require that we manually issue a registration key that is then sent to you via email.  Should one of this products be among the various items you ordered then the entire order is halted until we process that one key manually. Officially this can take up to 24 hours... but normally it happens much quicker..

SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES
simMarket.com can not and will not give any product related support for products purchased.
Product related support will always be given directly by the Developer, Author and or Publisher or Manufacturer.
Please check the respective product information page on simMarket.com where in the Information Box on top of each products description  you will find a line titled SUPPORT. This line will always show information about where to turn for product related support!

VAT ON DIGITAL SERVICES IN THE EU
From 1 January 2015 there are new place of supply rules for value added tax (VAT) on the supply of digital services by businesses to consumers in the EU. VAT on digital services will be paid in the consumer’s country, not the supplier’s country. It will be charged at the rate that applies in the consumer’s country.
For this reason prices are displayed on the sales platform on the basis of your location, which is determined by your IP address. In the case that the sales platform cannot determine your location, you can enter it in the menu 'Country of Residence', located in the right column of our website.
Please note that the final amount of VAT charged is based on the address data of your user account and it may differ from the amount shown before you logged into your account.

All prices include VAT where applicable.
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Customer Reviews
AEROSOFT - SVALBARD-LONGYEAR X FSX P3D (DOWNLOAD)
David Rogers
Very sparse add-on. Even with the low price I think they could have offered a little more. There are very few objects in and around the airfield (even with scenery and autogen set to max) and most of the add-on consists of a ground texture bmp. I would have liked to have seen more of the island textures, and the coastlines sorted out. Even just a couple of miles from the airfield, there are those nasty sharp, jagged, angular coastlines of default FSX in this area. Still, I love Svalbard and I don't regret buying it because it's still better than any of the freeware versions around. I just think we could have gotten a little bit more.
DRZEWIECKI DESIGN - EETN TALLINN X FSX P3D
Heigo Tomba
EETN is my home airport and in general the scenery is detailed and looks great. Most of the bugs (installer issues, GSX, ASE, disappearing gates etc) are fixed by now, but there are some serious issues. - Runway and twy lights do not work as they should (FSX with DX10 fixer - it is not big problem since DX10 preview is not supported by DRZEWIECKI anyways). The bigger problem is that the same problem is present at P3D v2.5. ... . There are no runway lights (reported by many users from Estonia) = night flying is more or less impossible. Although the product page reports the scenery to be P3Dv2 compatible. The problem has been reported to the developer after the release (in forums, e-mails etc). There is still no working fix. - Trees south of the rwy disappear (sometimes) due to exclude are misplacement. -
- Texture loading on objects is extremely slow - objects are compiled using old FS9 SDK (there is a "internal" fix for that available). - not a real issue but Photoreal area could have a way better resolution compared to other DRZEWIECKI sceneries. A better version can be downloaded http://www.lenn-
usimu.net/fsx/f-
otomaastikud). -
The saddest thing is that during the development, the DRZEWIECKI team was very cooperative. After the product was released, their attitude changed. There are "3rd party" fixes for most of the issues, lets hope that they will be fixed in a next patch (with the help from locals). For FS9 and FSX (vanilla) users, it is a must have Baltic scenery, for others - I would wait for a fix (at least for the lights) before buying it.
SYNCHRO-SOFT - PIPER PA-38 TOMAHAWK SOUNDSET FSX
Gary Williams
I spent a lot of time in the Tomahawk as it was the plane that I got my PPL in over 15 years ago. Unfortunately, the sounds here are nowhere close. They're a bit too throaty inside and out. I've bought from Synchro-Soft before but this particular sound set I won't go anywhere near.
CLS - DC10 COLLECTION HD FSX P3D
henry soule
It's a light aircraft so I didn't expect deep systems. But there are other issues: -Most importantly the VAS use is terrible, far worse than "that" 777 even. OOMs are 50/50 at payware airports. - The flight model isn't convincing. Lifts off too easily, can barrel-roll at 2,000 feet on climbout, doesn't have a particularly 'heavy' feel. . Sketchy APU startup. - Lots of unclickable switches. A TCAS which shows the location of aicraft close by, but provides no aura warning. - The VC and exterior look pretty good, but the 2D panels look like holdovers from version 1 of this aircraft. Like from FSX 2002 or so.
MYTRAFFIC 6 FSX+FSXSE+P3D
Michael Cole
No complaints here. Was an easy install on windows 8.1 by following the directions provided. Great addition to my FSX.
AEROSOFT - US CITIES X - BOSTON FSX P3D (DOWNLOAD)
Oliver Maertens
Probably the best US City by LimeSim so far. I placed it on top of the Ultra-Res city Boston from MegaSceneryEart-
h which already provides a 50 cm resolution for its photoscenery. Still the LimeSim product not only adds the custom city buildings and the autogen houses and trees, but also increases the resolution for airport areas noticeably. Aerial images for the airports were expected but LimeSim also added depictions for some coastal stretches. In short, a lot of eye-candy, no matter which approach into KBOS you are flying. Unfo-
rtunately the ground colours of the US City differ from those of the Ultra-Res MSE City (no seasonal variations for either title), but the gain in immersion outweighs this issue by far, IMO.
BLACKBOX SIMULATION - AIRBUS WIDEBODY X-TREME ‘PROLOGUE’
David Walton
This is absolutely the best simulation of the Airbus A330/A340 family that I have flown. I am truly impressed with what I see. I bought this package the day Black-box released their A340-300/600 that I had no idea they were even working on. So when I bought this A330 I found out that night I was given a free upgrade to the wide-body edition that has the A340-300 and A340-600. So the package includes the A330-200 and 300 and the A340-300 and 600. The flight dynamics are great! They do seem to be a little sensitive on the roll axis but nothing a little cfg edit can't fix ;) Combine this package with the TSS A340CFM soundpack and wow! Look out A340-300 Fans! I am very happy with this product and am looking forward to seeing their final product once they finish it. This is currently like "Early Access" it is about 85% complete but you wouldn't know it as it handles and looks as if it is finished. This is really a good product for any A330/A340 fan and is far better then Wilco's A330/A340 products. Al-
so the virtual cockpit is really well done in both visual and functionality. I would recommend this aircraft for any wide-body Airbus fan. Captain Walton © 2014
AEROSOFT - SIMCHECK AIRBUS A300B4-200 (DOWNLOAD)
David Walton
I must say WOW! I really have enjoyed this aircraft. I have been interested in the Airbus A300 series since I first flew on one with American Airlines on their A300-605R. I know this is the A300-200 version but still almost the same. From the flight dynamics to the sounds, it is a very fun and well done aircraft to fly. I also purchased the FMC upgrade and that just makes the whole simulation better. I also have the TSS A300 soundpack and that completes the whole A300 simulation. If you are looking for a good A300, look no further then the SimCheck A300 package. Just be sure to get the FMC upgrade so you will have a modern FMC unless you like using INS. Captain Walton © 2014
LIVINGFS - LAGOS X FSX P3D
Brandon Mckay
I think Livingfs Lagos X was a nice attempt. The texture quality wasnt that great. I need more african airports so I bought it. It is ok, not great at all. Just ok
SCENERYTR - ISTANBUL SABIHA GÖKCEN INTERNATIONAL FSX P3D
Leonard Tailleur
Wow! What a surprise to find this. Absolutely stunning scenery and framerate friendly. Colorful scenery which extends out a fair amount. The night textures and lighting is beautiful and stunning. I would compare the quality to Fly Tampa's sceneries. Rich textures with depth and dimension. And the Jetways work!! I've had a couple of great flights out of this location now with PMDG's 737 NGX. I'm now looking forward to more great sceneries by this developer! For P3D.