1. NO DOWNLOAD LINK
  2. FSUIPC: WHERE IS THE DOWNLOAD LINK?
  3. WHERE DO I FIND MY DOWNLOAD?
  4. DOUBLE ORDERS
  5. WHERE DO I FIND MY REGISTRATION KEY?
  6. LOST REGISTRATION KEY
  7. CREDIT CARD NOT ACCEPTED
  8. ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
  9. I KEEP BEING RETURNED TO THE SAME PAGE
  10. FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
  11. I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
  12. SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES?
  13. WILL YOU SEND A CD?
  14. VAT ON DIGITAL SERVICES IN THE EU

NO DOWNLOAD LINK
Exact download/delivery details for each product is shown on the respective product page in the shop.
Many of our products are freely downloadable, you are just purchasing a key to register them.  The download link is shown on the respective product page, please download the file from there!

FSUIPC: WHERE IS THE DOWNLOAD LINK??
FSUIPC: www.schiratti.com/dowson

WHERE DO I FIND MY DOWNLOAD?
Whenever you purchase a downloadable product you will find the link in your User Account, under Order History: click on the respective -Order Date-. You will see the link on the bottom of the page listing all order information.

DOUBLE ORDERS
Unpaid double orders are NOT a problem! Any order you make that has not been paid for will not be delivered and does not mean a commitment from your side. You get what you paid for and we get your payment for what you get.....
We DO not recharge your orders, we actually do not even actively charge any orders, it is YOU the customer that actively pays for an order either by credit card, paypal or bank transfer!

LOST REGISTRATION KEY
Normally you can retrieve your registration key from the respective order details page in your customer account online. Should you have received your key directly from the developer/author/publisher of the product then you need to request the key directly there. Support addresses are shown in the products manual and/or on the respective page in the shop.

ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
No, you have no legal grounds for a refund due to the nature of the goods, they are not returnable. To avoid abuse we do not offer any refund for intagible goods.

CREDIT CARD NOT ACCEPTED
We have implemented strict security measures for credit card payments. If your card does not meet one of them, it will simply not be accepted. This is a tribute tothe  fraudulent use of credit cards by criminal elements in our community..

The most common problem happens when the place of issuance of your card is not the same as your actual world location. If this is the case please use our alternative methods of payment: PayPal (quickest), bank transfer or cash.

WILL YOU SEND A CD?
No... most of our products are for direct download or you can even download the product before purchasing so you will only be receiving a registration key.
Any physical (boxes, hardware, etc)  products will be shipped to you by the respective publisher or manufacturer.
Each products delivery method is explained in the respective product information page.

WHERE DO I FIND MY REGISTRATION KEY?
Whenever you purchase a product please first check the information listed in the respective prodcuts listing page in the shop to know if your product requires a key and if so how it is delivered::

  • Registration Key upon purchase: You will find your registration key listed in the -Order History- link of your User Account. Click on the respective order date for a detailed listing of the order.
    Note: keys are only shown if payment for order has been received.
  • Key will be supplied within 24 hours of purchasethis means that the author/developer will email you your key. If after 24 hours you have not received please contact the respective developer/publisher/author directly for the key to be resent.

I KEEP BEING RETURNED TO THE SAME PAGE
Every time the system returns you to an entry page, it means that a required entry is missing. Please recheck all fields and fill in the missing information.
HOT TIP
: on the customer details entry page the -STATE- field is one customers most commonly forget.

FIRST TIME CUSTOMER, WHY IS IT SO COMPLICATED TO ORDER?
If this is your first purchase then this will be a two step process: all customers need a customer account.
Before the actual purchase process is initiated the system will ask you for your customer details (name, address, etc) so it can create a customer account. This is a one time event only and on all future purchases the system will know who you are already.

I ORDERED VARIOUS ITEMS... BUT NOTHING HAS BEEN DELIVERED
We carry products with different delivery forms. Most are automatic file download or registration key deliveries. However some products require that we manually issue a registration key that is then sent to you via email.  Should one of this products be among the various items you ordered then the entire order is halted until we process that one key manually. Officially this can take up to 24 hours... but normally it happens much quicker..

SUPPORT: WHERE DO I GET SUPPORT FOR MY PURCHASES
simMarket.com can not and will not give any product related support for products purchased.
Product related support will always be given directly by the Developer, Author and or Publisher or Manufacturer.
Please check the respective product information page on simMarket.com where in the Information Box on top of each products description  you will find a line titled SUPPORT. This line will always show information about where to turn for product related support!

VAT ON DIGITAL SERVICES IN THE EU
From 1 January 2015 there are new place of supply rules for value added tax (VAT) on the supply of digital services by businesses to consumers in the EU. VAT on digital services will be paid in the consumer’s country, not the supplier’s country. It will be charged at the rate that applies in the consumer’s country.
For this reason prices are displayed on the sales platform on the basis of your location, which is determined by your IP address. In the case that the sales platform cannot determine your location, you can enter it in the menu 'Country of Residence', located in the right column of our website.
Please note that the final amount of VAT charged is based on the address data of your user account and it may differ from the amount shown before you logged into your account.

All prices include VAT where applicable.
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Customer Reviews
IMMERSIVE AUDIO - 737NG CFM IMMERSION SOUNDPACK HD FSX P3D
Johannes Butz
First off - I am a hobbyist. I work with music and therefor know my speakers and reference headphones very well. My complete audio chain is as short as possible to deliver the most accurate (flat) sound from whatever system I use. Typical-
ly I am not a fan of modding an original product like the NGX. The stock sounds are already pretty good, I would say better than most 3rd party sounds. Prior to replacing any sounds, I subconsciously neglected to fly the NGX and always picked other aircraft. When trying to pin-point what made me do that, I found the stock sounds - especially in cruise - fatiguing to my ears. The first replacement sounds I got were by TSS. While these sounds are high quality and I have nothing negative to say about them - they didn't "feel right" for the flight deck, but for improvement they were much easier on my ears. With the 737NG CFM Immersion sounds Immersive Audio did a fantastic job in creating a sound environment, that I can imagine being present on the real aircraft. The first thing I was concerned about, was the return of those frequencies I mentioned earlier. I am very happy to report that those are not present at all. The quality of audio is excellent and certainly fits the NGX simulation very well. At first I was a little mislead by the volume of the sounds through the promo video, but after a couple of flights it all seems very natural. That is what makes this package so good - it all feels very well tied in with the original product, the NGX goes hand in hand with the sounds. One critical point I found was that the sounds behind the engines are super silent, which makes it almost feel a bit "unreal" when looking at the plane from a chase perspective or panning around it. Also the transition between the front and aft of the wing seems a bit too harsh for me. Over all this is a solid add-on, that does what it's supposed to do, nothing more or less. With the price in consideration there's no other option than to fully recommend this product.
IMMERSIVE AUDIO - 737NG CFM IMMERSION SOUNDPACK HD FSX P3D
Megan Connor
The Picasso of sounds has done it again and they keep outdoing them selves! ITS A MUST HAVE, ESSENTIAL to every NGX pilot
DRZEWIECKI DESIGN - NEW YORK CITY X V2 FSX P3D
bruce hardy
I run this in P3DV4.2 on a 4K i7700K GTX1080 setup. It's buttery smooth. I was not always a fan of DD. I had an old Miami that never worked in FS9 but this is totally in the other direction. I flew in from KALB and first noticed the very detailed 5M mesh somewhere up the Hudson.......no-
t a single drop in FPS and that applied right into Manahattan. If you have a high end system it's a no brainer. Anything lower in the food chain and you might have to look at your config. A totally immersive NYC. I'll now consider the airports add-on.
AEROSOFT - US CITIES X - BOSTON FSX P3D
Shanard Letang
This scenery will greatly improve the Boston surrounding area. There accurately placed buildings, bridges and vegetation. The only improvement would be to have night lighting however, I don't fly much at night so no issues there. This is compatible with FlyTampa's KBOS. Follow instructions on FlyTampa's site and ensure the AF2_KBOS is labeled off.
IMMERSIVE AUDIO - 737NG CFM IMMERSION SOUNDPACK HD FSX P3D
Vojtěch Černý
Amazing product for NGX! Huge thanks to developers, who made this awesome SOUNDPACK! F-
ly high! Cheers-
, Vojtech
IMMERSIVE AUDIO - 737NG CFM IMMERSION SOUNDPACK HD FSX P3D
luis ferraz
just great like always good job............-
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LATINVFR - BERMUDA TXKF
Enrique Pineda
Simply magnificent! What a pleasure to fly to this island! I congratulate the LatinVFR team for such a great work and for so many hours of exciting approaches and departures. I used to fly the PMDG's 747 and I have never experienced FTP issues, but I have a powerful computer. By day and by night, everything looks beautiful and accurate. I only have one question for the LatinVFR guys: what are u waiting for the P3Dv4 version release? Please, don't be so long!
AEROSOFT - DOUGLAS DC-8 P3D4
George Joachim
An excellent by gone era airliner. There is a moderate amount of systems simulation. The sounds are great. The modelling is great and there are numerous liveries. I personally wish for a ground power and air supply truck. The aircraft is stable and is a joy to manually take off and manually land. I also wish for a clickable disappearing yoke because it conceals the DME. Overall a great vintage airliner and if you like these, go get her... I would love to see a B747-SP, which is of the same era.
M KULKE - XMAPSY V2
anthony saunders
very good works just fine, have had it running garmin pilot on i pad mini and sky demon on android at the same time.
RICHER SIMULATIONS - CARIBSKY - ANTIGUA 2018 FSX P3D
Jose Otero
The pictures do not do the island any justice. In the sim (day time) it a beautiful tropical scenery with lovely coastlines. I have it installed in p3d v4.2 with payware TAPA and they work and perform well. The developer is very responsive to questions and concerns and it's the primary reason for me being a repeat customer.
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