Reviews (by Gary)

Last week, I bought and installed this product. It automatically went into the FSX Scenery Library and appears ticked at the top of the scenery listed there. However, on the multiple occasions I have tried to start a flight there, I get the FSX Default version of the airport. By comparing the product screenshots on Simmarket with what I see, what I see looks nothing like this product. On the first two pages of the User Manual, there is printed in large red print what is described as an “Installation Tip” and which tells me to copy some bgl files to a different location to replace others there. The wording of the Tip in the Manual is almost the same as appears on the Simmarket site. The difference is in one crucial aspect. The Simmarket Tip talks about copying the files to “1002”. However, the red instruction Tip in the Manual says to copy to “0902” (there is no mention there of “1002”). Surely, they cannot both be correct. I suspected that the Manual is not correct, for two reasons. One is that there are bgl files by the specified numbers APX81160 and APX80190 in 1002 but not in 0902. The other is that the Manual is wrong in another place. On about the second page, the wording is describing the airport by the wrong name and saying that it is the fourth of Dazzle’s airports. It appears to be a copy and paste from the manual for Nyingchi Mainling Airport. I decided to look at Dazzle’s website to see whether there are clearer and corrected instructions there. The Manual for Changchun says the website is colourgame.com but when I tried to go there I was told that that domain is for sale. The Simmarket product page shows the website address as colourgame.cn but when I used that link and went there I was told that it had expired. Seven days ago, I sent an email to Dazzle (using the email address shown both in its Manual and on Simmarket) mentioning the things described above but received no reply. I then tried copying etc the two bgl files to “1002” but still get the FSX Default airport. I give this product one star, only because its screenshots appear to show an impressive enough attempt to add to my list of Chinese payware airports. However, in my opinion, a product’s worth is not defined by visuals alone (especially, merely screenshots). A product which does not work for me and which requires manual correction, has contradictory/inconsistent instructions associated with it, has errors in its Manual, appears to have no current operating website and does not provide prompt and satisfactory email responses (despite the invitation in the Manual to forward queries by email) does not get any more stars from me. I believe that Dazzle makes good products but if I had not bought its four previous products and had not known how good they are (I would rate them four or five stars) and if this had been my first attempt to buy one of its products, the number of problems I have mentioned above would make me decide to buy no more.